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Warranty

All products you purchase from us come with the statutory warranty. Below you’ll find all information regarding the statutory warranty. When purchasing a spare part, you also receive a 2‑year manufacturer’s warranty.


Statutory warranty

When you buy a product, it must possess the qualities that you, as a buyer, may reasonably expect, and for as long as you may reasonably expect. If the product does not have the qualities you may reasonably expect, you may be entitled to free repair or replacement. That is the basic principle of the statutory warranty. However, there are exceptions to this rule.

Read more about statutory warranty: https://emerio.eu/consumer/warranty-information


2‑year manufacturer’s warranty

In addition to the statutory warranty, we offer a 2‑year manufacturer’s warranty. If something unexpectedly goes wrong within the first 2 years, you can make direct use of our repair service. Our customer service team is ready to assist you.

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